Product request vs product purchase
Understand the difference between asking ENTITY-E.com to review a product sourcing request and actually buying a product through checkout.
A product request and a product purchase are not the same thing. This matters because a shopper may want help reviewing whether a product can be sourced before committing to a full order.
What is a product request?
A product request is a sourcing review. You send ENTITY-E.com the product name, link, quantity, and details so we can review whether the item can be sourced and whether the next step can be explained clearly.
What is a product purchase?
A product purchase happens when a specific product is available for checkout, pricing is shown, and the customer places an order through the checkout process.
| Product request | Product purchase |
|---|---|
| Used to review a product idea or link. | Used to buy a specific product. |
| Does not guarantee availability or pricing. | Shows the price before checkout. |
| Does not confirm delivery time. | Follows the shipping policy after order processing. |
| May be free for existing customers or $0.99 for new customer review. | Requires full product payment at checkout. |
| Helps decide whether the product can move forward. | Creates an order confirmation after payment. |
Why ENTITY-E separates request from purchase
Separating the request step from the purchase step keeps the process clearer. It prevents a customer from thinking they bought a product before availability, price, delivery expectations, and support path are reviewed.
What happens after a request?
After you submit a request, ENTITY-E.com reviews the product details. If the product can move forward, we explain the next step. If the product looks unavailable, unsuitable, restricted, or unclear, we keep the answer honest.
What a request does not guarantee
- Product approval
- Inventory or supplier availability
- Final product price
- Delivery time
- Sourcing confirmation
- Future product listing
Have a product you want reviewed?
Submit the product details so ENTITY-E.com can review whether the item can move forward.
Start a Product RequestFAQ
Do I receive a product when I submit a request?
No. A request is only a sourcing review. It is not a product order.
Why is there a $0.99 review fee for new customers?
The small review fee helps confirm serious intent before the product details are reviewed.
Can existing customers request for free?
Yes. Existing customers can request for free when they use the appropriate customer flow.